Group 3 – Civic Tech & Citizen Design Science

Civic Tech & Citizen Design Science or how to build the next generation of Responsive Cities

Responsive Cities are the new frontier for the development of Smart Cities. It moves citizens from being in the centre of observation to becoming the centre of action. Responsive Cities engage stakeholders including residents and prospective citizens from the very beginning in the planning and management of their built environment. The key components are human-centred approaches like civic technologies and citizen design science. Civic technologies refer to the array of technologies that enable engagement, participation or enhance the relationship between people and government by improving citizen communications, public decision, government delivery of service and infrastructure. Citizen design science is a participatory design approach that engages citizens through online design tools and interactive system in the planning process.


This panel aims to discuss the role of civic technologies, especially artificial intelligence, algorithmic decision-making, participatory design, and interactive and collaborative system change the way of civic engagement, urban design and planning decision-making. We will address the gap between urban governance practice and ICT systems for civic engagement and digital planning. Several questions will arise, for instance:


– What are the challenges and opportunities new technologies brought in civic engagement and decision-making?

– What are the ethics concerns of the future responsive ICT system for digital civic engagement and planning system? how to balance the trade-off of different concerns like privacy and efficiency in practical issues?

– How collaborative and interactive technologies help facilitate citizen feedbacks, foster government accountability, and create dynamic relationships for responsive governance? Are there any business models and implications in Seoul and Zurich?


In this workshop, we would like to invite people from different disciplines in practice like urban governance and planning practitioner and scientists in computer science and social political science to generate fruitful discussions